Tecnal Porte Srl operates in the wood processing sector.

Originally established as a small carpentry workshop, the company now boasts consolidated, long-standing experience in the production of interior doors. Our mission is to ensure ongoing customer satisfaction by building a lasting relationship of trust through the quality of our products and services.

Our business is founded on key principles such as:

• operational excellence,

• professionalism at every stage of the customer relationship,

• a flexible organization focused on continuous improvement.

To achieve these goals, Tecnal Porte Srl has implemented and maintains a Quality Management System in compliance with the UNI EN ISO 9001:2015 standard. This system serves as a guarantee for our customers, ensuring continuous monitoring and control of the parameters that influence the quality of our products and services.

Objectives

To this end, Tecnal Srl sets the following objectives:

• Compliance with requirements and regulations:
  Ensure full conformity with mandatory requirements and applicable regulations concerning products and production processes, making sure every aspect of our activities meets the required standards.

• Listening to and satisfying stakeholders:
  Accurately and promptly define the requirements and expectations of customers and all stakeholders, striving for their complete satisfaction through customized and innovative solutions.

• Optimization of production processes:
  Continuously refine operational methods at every stage of production, adopting management and monitoring procedures to ensure the proper functioning of equipment, systems, and processes.

• Reduction of non-conformities and complaints:
  Monitor and reduce non-conformities and complaints, delivering products and services that consistently meet both explicit and implicit requirements, thereby enhancing customer satisfaction.

• Training and awareness of personnel:
  Promote training and information activities to develop greater employee awareness of quality, environmental protection, and workplace safety.

• Continuous improvement:
  Implement a system for monitoring and analyzing risks and opportunities in order to continuously improve the efficiency and effectiveness of production processes, reduce the risk of adverse events, and optimize available resources.

• Communication and dissemination of company policy:
  Communicate and spread the principles of the company policy at all levels of the organization and among stakeholders, using effective methods of guidance, awareness, and motivation to share goals and strategic programs.

• Competitiveness and market share growth:
  Enhance the company’s competitiveness by improving performance and progressively increasing market share, promoting innovation and efficiency as pillars of business success.

Management Commitment

The General Management is directly responsible for the success of the Quality Management System and commits to:

• Planning and implementing strategic actions to achieve company goals

• Ensuring the availability of adequate human and technological resources for the continuous improvement of processes

• Conducting periodic reviews of the Quality Management System to verify its effectiveness and alignment with strategic objectives

• Involving all stakeholders, promoting the quality policy, and raising awareness among employees and collaborators about company values

Through this policy, Tecnal Porte Srl aims to reinforce its commitment to excellence, consolidating its position in the market as a synonym for quality, reliability, and innovation.